Privacy Policy

Jun 2, 2026

Last updated: June 9, 2026

DestinyMatrix is a free Destiny Matrix Chart Calculator and AI-powered reading platform for self-discovery, symbolic insight, and relationship reflection. This Privacy Policy explains what information we collect, how we use it, and the choices you have when using destinymatrix.one.

This policy is written for the DestinyMatrix website and related report features. It is not legal, medical, financial, psychological, or professional advice.

1. Who We Are

DestinyMatrix operates the website available at destinymatrix.one.

For privacy questions or requests, contact us at support@destinymatrix.one.

2. Information We Collect

We collect information in the following ways.

Account Information

If you create an account, sign in, purchase a report, or contact support, we may collect:

email address;
name or display name, if provided;
account login and session information;
email verification and authentication status;
support messages and related details you send to us.

We use this information to provide account access, saved reports, purchase access, email delivery, and support.

Chart Calculator Information

When you use the Destiny Matrix chart calculator, we may collect:

birth date;
optional first name;
selected locale or language;
generated Destiny Matrix chart data;
free preview text and chart interpretation data.

We use this information to calculate your chart, show your result page, generate a free preview, and connect the chart to a paid report if you choose to unlock one.

Compatibility Calculator Information

When you use the compatibility calculator, we may collect:

Person A birth date and optional first name;
Person B birth date and optional first name;
relationship type, if selected;
generated compatibility chart data;
free compatibility preview data.

Only enter another person's information if you have a reasonable basis or permission to use it for this reflective compatibility reading.

Paid Report Information

If you unlock a paid report, we may collect or generate:

report type, such as personal reading or compatibility report;
saved report content;
report status, generation progress, and delivery status;
PDF download information;
notification email address;
order and purchase references.

We use this information to generate, save, display, deliver, and recover your paid report.

Payment Information

Payments are processed by third-party payment providers such as Creem. We may receive and store:

payment status;
product purchased;
order number;
transaction reference;
payment email;
payment amount and currency;
fraud-prevention or payment verification details provided by the payment provider.

We do not intentionally store full card numbers on our own servers.

Usage, Device, and Log Information

When you use the site, we may collect technical and usage information, such as:

pages visited;
feature interactions;
browser type;
device type;
operating system;
approximate region derived from technical data;
IP address or server logs;
error, security, and diagnostic logs.

We use this information to keep the site working, improve product quality, prevent abuse, and understand how visitors use the calculator and report pages.

Cookies and Similar Technologies

We may use cookies or similar technologies for:

essential site functions, such as authentication, session state, and security;
preferences, such as locale or interface settings;
analytics, if analytics tools are enabled;
checkout, report access, and abuse prevention.

You can control cookies through your browser settings. Blocking some cookies may affect login, checkout, or report access.

3. How We Use Information

We use information to:

calculate free Destiny Matrix charts;
calculate compatibility previews;
generate AI-powered paid readings;
save charts and reports;
provide PDF downloads;
send report-ready emails and account emails;
process payments and prevent payment abuse;
provide customer support;
secure the website;
fix errors and improve the product;
comply with legal, tax, accounting, and fraud-prevention obligations.

4. AI Report Generation

Paid reports may be generated with AI service providers. To create a report, we may send structured chart data, birth date-derived chart positions, free preview data, selected report type, and relevant prompt instructions to an AI provider.

We do not need full payment card details to generate a report, and we do not intentionally send full card numbers to AI providers.

The generated report may be saved so you can return to it later, view it on the web, download a PDF, or receive a report-ready email. AI providers process information according to their own terms, infrastructure, and data processing settings. We aim to send only the information reasonably needed to generate the requested report.

We do not sell personal information for money. We may share limited information with service providers that help us operate DestinyMatrix, including:

Service category	Purpose	Information involved
Hosting and database providers	Run the website and store charts, reports, accounts, and orders	account, chart, report, order, log, and technical data
Payment providers, including Creem	Checkout, payment confirmation, refunds, fraud prevention, and order records	account email, order, product, amount, currency, payment status, transaction reference
Email providers, including Resend if enabled	Send verification emails, support emails, and report-ready notifications	email address, report link, delivery status, message metadata
AI providers	Generate paid personal and compatibility reports	structured chart data, report inputs, prompt instructions, generated report text
Analytics providers, if enabled	Measure usage and improve the site	page views, events, device and browser data, approximate technical data
Legal, security, and compliance providers	Protect the service and comply with obligations	information reasonably needed for the specific request or issue

We may also disclose information if required by law, legal process, fraud prevention, security investigation, or to protect the rights and safety of users, DestinyMatrix, or others.

6. Data Retention

We keep information only as long as reasonably necessary for the purposes described in this policy, unless a longer period is required for legal, tax, accounting, fraud-prevention, or security reasons.

In general:

free chart and compatibility records may be kept to provide result pages and connect later report purchases;
paid reports may be kept so you can access saved readings, PDFs, and delivery status;
account records are kept while your account is active;
payment and order records may be kept for accounting, tax, dispute, and fraud-prevention purposes;
logs and analytics data are kept for limited operational and security needs.

You may contact us to request deletion of personal information. Some records may need to be retained where required by law, payment records, security, or legitimate business obligations.

7. Your Choices and Rights

Depending on where you live, you may have rights to:

request access to personal information we hold about you;
request correction of inaccurate information;
request deletion of personal information;
request a copy of certain information;
object to or restrict certain processing;
withdraw consent where processing is based on consent;
opt out of marketing emails, if any;
ask whether your information is sold or shared under applicable law.

To make a privacy request, contact support@destinymatrix.one. We may need to verify your identity before completing certain requests.