Privacy Policy

DestinyMatrix provides a free Destiny Matrix Chart Calculator and AI-powered readings. People use the service for self-discovery, symbolic insight, and relationship reflection. This Privacy Policy explains what information we collect, why we use it, and what choices you have when using destinymatrix.one.

This policy covers the DestinyMatrix website and its report features. It is not legal, medical, financial, psychological, or other professional advice.

Privacy at a Glance

• You may give us account details, birth dates, names, report inputs, and support messages.
• We may also receive payment status, order details, usage data, device information, and security logs.
• We use this information to run the calculators, provide reports, process purchases, send emails, offer support, and protect the service.
• We may share limited information with providers that host the service, process payments, send emails, generate AI reports, or provide analytics.
• We do not sell personal information for money.
• You may contact us to ask about your information or request access, correction, or deletion.

Before You Submit a Birth Date

The free calculators do not process birth dates only in your browser. When you submit a personal chart, your browser sends the birth date, optional first name, language, and time zone to our server. We save them with the generated chart and free preview so we can provide a result page.

When you submit a compatibility chart, your browser sends both birth dates, optional first names, relationship type, and language to our server. We save them with the generated compatibility chart and free preview. Only enter another person's information if you have permission or another reasonable basis to use it.

Free result pages are excluded from search indexing, but anyone who obtains a result URL may be able to open that page. Treat the result link as private and share it only with people you trust.

If you buy a report, we may connect the saved chart to your account, purchase, and generated report. Structured chart data may be sent to an AI provider to create the report, as explained in AI Report Generation.

You can email support@destinymatrix.one to request access, correction, or deletion. Some payment, security, tax, or legal records may need to be retained.

1. Who We Are

DestinyMatrix operates destinymatrix.one.

For privacy questions or requests, email support@destinymatrix.one.

2. Information We Collect

We may collect the following information.

Account Information

If you create an account, sign in, buy a report, or contact support, we may collect:

• Email address.
• Name or display name, if provided.
• Account login and session information.
• Email verification and authentication status.
• Support messages and related details you send to us.

We use this information to manage account access, saved reports, purchases, email delivery, and support.

Chart Calculator Information

When you submit the Destiny Matrix chart calculator, we collect and save:

• Birth date.
• Optional first name.
• Selected locale or language.
• Generated Destiny Matrix chart data.
• Free preview text and chart interpretation data.

We use this information to calculate your chart, create the free preview, and provide its result page. If you buy a report, we link the chart to that report.

Compatibility Calculator Information

When you submit the compatibility calculator, we collect and save:

• Person A's birth date and optional first name.
• Person B's birth date and optional first name.
• Relationship type, if selected.
• Generated compatibility chart data.
• Free compatibility preview data.

Only enter another person's information if you have permission or another reasonable basis to use it for this compatibility reading.

Paid Report Information

If you buy a report, we may collect or generate:

• Report type, such as a personal reading or compatibility report.
• Saved report content.
• Report status, generation progress, and delivery status.
• PDF download information.
• Notification email address.
• Order and purchase references.

We use this information to create, save, display, deliver, and recover your report.

Payment Information

Waffo processes payments through its hosted checkout. We may receive and store:

• Payment status.
• Product purchased.
• Order number.
• Transaction reference.
• Payment email.
• Payment amount and currency.
• Fraud-prevention or payment verification details from the payment provider.

We do not intentionally store full payment card numbers on our servers.

Usage, Device, and Log Information

When you use the site, we may collect technical and usage data, including:

• Pages visited.
• Feature interactions.
• Browser type.
• Device type.
• Operating system.
• Approximate region derived from technical data.
• IP address or server logs.
• Error, security, and diagnostic logs.

We use this data to keep the site working, improve the product, prevent abuse, and understand how people use the calculators and report pages.

Cookies and Similar Technologies

We may use cookies and similar technologies for:

• Essential site functions, such as authentication, session state, and security.
• Preferences, such as locale or interface settings.
• Analytics, if analytics tools are enabled.
• Checkout, report access, and abuse prevention.

You can control cookies in your browser settings. Blocking some cookies may affect sign-in, checkout, or report access.

3. How We Use Information

We use information to:

• Calculate free Destiny Matrix charts and compatibility previews.
• Generate AI-powered paid readings.
• Save charts and reports.
• Provide PDF downloads.
• Send report-ready emails and account emails.
• Process payments and prevent payment abuse.
• Provide customer support.
• Secure the website.
• Fix errors and improve the product.
• Meet legal, tax, accounting, and fraud-prevention obligations.

4. AI Report Generation

We may use AI service providers to generate paid reports. To create a report, we may send the provider:

• Structured chart data.
• Chart positions derived from birth dates.
• Free preview data.
• The selected report type.
• Relevant prompt instructions.

We do not need full payment card details to generate a report. We do not intentionally send full card numbers to AI providers.

We may save the generated report. This lets you return to it, view it online, or download a PDF. You may also receive an email when the report is ready.

AI providers process information under their own terms, infrastructure, and data settings. We aim to send only what they reasonably need to create the report you requested.

5. When We Share Information

We do not sell personal information for money. We may share limited information with providers that help us run DestinyMatrix:

We may also disclose information when required by law or legal process. We may disclose it to prevent fraud or investigate security issues. We may also disclose it to protect the rights and safety of users, DestinyMatrix, or others.

6. Data Retention

We keep information only as long as reasonably needed for the purposes in this policy. We may keep some information longer for legal, tax, accounting, fraud-prevention, or security reasons.

In general:

• We may keep free chart and compatibility records to provide result pages. We may also link these records to reports you buy later.
• We may keep paid reports so you can access saved readings, PDFs, and delivery status.
• We keep account records while your account is active.
• We may keep payment and order records for accounting, tax, disputes, and fraud prevention.
• We keep logs and analytics data for limited operational and security needs.

You may ask us to delete your personal information. We may still need to keep some records. This may be necessary for legal, payment, security, or legitimate business reasons.

7. Your Choices and Rights

Your rights depend on where you live. They may include the right to:

• Request access to personal information we hold about you.
• Ask us to correct inaccurate information.
• Ask us to delete personal information.
• Request a copy of certain information.
• Object to or restrict certain processing.
• Withdraw consent when processing is based on consent.
• Opt out of marketing emails, if any.
• Ask whether your information is sold or shared under applicable law.

To make a privacy request, email support@destinymatrix.one. We may need to verify your identity first.

8. International Data Processing

DestinyMatrix is available online and may use providers in other countries. Your information may be processed outside the country where you live. Those countries may have different privacy laws.

Where required, we use appropriate safeguards, provider commitments, and applicable legal mechanisms for international processing.

9. Security

We use reasonable technical and organizational measures to protect personal information. However, no online service is completely secure. This includes websites, databases, email systems, payment systems, and internet transmissions.

Keep your account credentials secure and use an email address that you can access safely.

10. Children's Privacy

DestinyMatrix is not intended for children under 13. We do not knowingly collect personal information from them. Contact us if you believe a child under 13 has given us personal information. We will review the request.

11. Reflective Content Notice

DestinyMatrix content is for reflection, entertainment, and self-discovery. Reports are symbolic readings. They use chart patterns derived from birth dates. They are not medical, legal, financial, psychological, relationship, or deterministic life advice.

Do not rely only on a DestinyMatrix report when making major life, health, relationship, financial, or legal decisions.

12. Changes to This Policy

We may update this Privacy Policy. When we do, we will post the new version on this page and change the "Last updated" date.

13. Contact Us

Website: destinymatrix.one
Email: support@destinymatrix.one